CorePro Living Ltd (“we”, “us”, “our”) is a property management and serviced accommodation provider operating in the United Kingdom.
CorePro Living Ltd is the primary data controller for personal data processed in connection with its services.
CorePro Living Ltd operates as part of the wider CorePro group of companies, which may include CorePro Ltd and other associated entities involved in property management, development, and related services.
Where personal data is processed by or shared with other CorePro group entities, each entity will act as a data controller or processor as appropriate, depending on the nature of the service provided.
All CorePro group entities process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company Details:
CorePro Living Ltd
Registered in England and Wales
Company Number: 17080803
Email: info@coreproliving.co.uk
Privacy Contact: privacy@coreproliving.co.uk
Website: www.coreproliving.co.uk
ICO Registration Number: [Insert ZB/Z number — check or register at ico.org.uk/registration]
For all data protection queries and rights requests, please use: privacy@coreproliving.co.uk
We may collect and process the following categories of personal data depending on your relationship with us:
We use your personal data for the following purposes:
We rely on the following lawful bases under UK GDPR Article 6:
| Lawful Basis | When We Rely on It |
|---|---|
| Contractual Necessity (Art. 6(1)(b)) | To deliver our property management and booking services to landlords and guests |
| Legal Obligation (Art. 6(1)(c)) | To comply with tax, anti-money laundering, insurance, and regulatory requirements |
| Legitimate Interests (Art. 6(1)(f)) | To operate and secure our business, prevent fraud, protect properties, and improve our services |
| Consent (Art. 6(1)(a)) | For marketing communications and certain cookies — you may withdraw consent at any time (see Section 10 and 11) |
Where we rely on legitimate interests, we have assessed that those interests are not overridden by your rights and freedoms. You may request a copy of our Legitimate Interests Assessment by contacting privacy@coreproliving.co.uk.
Where personal data is collected via third-party booking platforms, those platforms may also act as independent data controllers for certain processing activities.
Our legitimate interests include protecting properties from damage, preventing fraudulent bookings, and ensuring the safety of guests, landlords, and neighbours.
To protect our properties, landlords, neighbours, and other guests, we require guests to provide identification prior to or at check-in.
What we may collect:
Why we collect it:
How we store it:
How long we keep it:
| Scenario | Retention Period |
|---|---|
| Standard completed stay (no dispute) | 3 months after checkout |
| Where a dispute, damage claim, or legal matter arises | For the duration of the matter plus 6 years |
| Where required by insurance or regulatory obligation | As specified by the relevant obligation |
Identification data is securely deleted or anonymised at the end of the applicable retention period.
We do not sell, rent, or trade your personal data. We may share it only where necessary with the following categories of recipients:
All third-party processors are required to process your data only on our instructions and in accordance with applicable data protection law. We are not responsible for how third-party platforms process personal data collected directly through their systems.
Some of our third-party platforms and service providers may store or process data outside the United Kingdom. For example:
Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including:
You may request further information about international transfer safeguards by contacting privacy@coreproliving.co.uk.
We take the security of your personal data seriously and implement appropriate technical and organisational measures, including:
However, no method of transmission over the internet is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to individuals’ rights and freedoms, we will notify the Information Commissioner’s Office within 72 hours where required and affected individuals without undue delay, in accordance with applicable law.
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
| Data Type | Retention Period |
|---|---|
| Booking and financial records | 6 years from the date of the booking/transaction (legal and tax obligations) |
| Landlord agreement data | Duration of the agreement plus 6 years |
| Guest identification documents | 3 months post-stay (or longer if a dispute or legal matter is active — see Section 5) |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| General correspondence and enquiries | 2 years from last contact |
| Website analytics data | As configured in our analytics platform (typically 26 months) |
At the end of the applicable retention period, data is securely deleted or anonymised.
We may contact you with relevant updates, service information, or promotional content where you have given your consent, or where we have a legitimate interest in doing so (e.g. existing customers receiving relevant service updates).
Your choices:
We do not send marketing communications to individuals who have not consented, in accordance with the Privacy and Electronic Communications Regulations (PECR).
Our website uses cookies and similar tracking technologies. Cookies are small text files placed on your device that help us operate and improve our website.
We use the following types of cookies:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly necessary | Essential for the website to function (e.g. session management) | No consent required |
| Analytics/performance | Understanding how visitors use our site (e.g. Google Analytics) | Consent |
| Functional | Remembering your preferences | Consent |
| Marketing/targeting | Delivering relevant advertising (if applicable) | Consent |
When you first visit our website, a cookie consent banner will ask for your preferences. You can change your cookie settings at any time through our cookie preference centre or your browser settings.
For a full list of cookies we use, their purpose, and their duration, please see our Cookie Policy at [www.coreproliving.co.uk/cookies].
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children.
If you believe that a child under 18 has provided us with personal data without appropriate consent, please contact us at privacy@coreproliving.co.uk and we will promptly investigate and delete the data where confirmed.
You have the following rights in relation to your personal data:
| Right | What It Means |
|---|---|
| Right of Access | Request a copy of the personal data we hold about you (Subject Access Request) |
| Right to Rectification | Ask us to correct inaccurate or incomplete data |
| Right to Erasure | Ask us to delete your data, subject to certain legal conditions |
| Right to Restrict Processing | Ask us to pause or limit how we use your data |
| Right to Data Portability | Receive your data in a structured, machine-readable format (where applicable) |
| Right to Object | Object to processing based on legitimate interests or for direct marketing |
| Right to Withdraw Consent | Withdraw any consent you have given at any time, without affecting prior processing |
| Rights re. Automated Decisions | Not to be subject to solely automated decisions that significantly affect you |
To exercise any of these rights, please contact:
Email: privacy@coreproliving.co.uk
Post: 54 Cicero Crescent, Milton keynes, Mk11 4AU
We will respond to all valid requests within one calendar month. This period may be extended by a further two months for complex or multiple requests, in which case we will notify you. We will not charge a fee for reasonable requests. We may ask you to verify your identity before processing your request.
We do not use your personal data for solely automated decision-making or profiling that produces legal or similarly significant effects on you.
Our website may contain links to third-party websites, booking platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to read their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do:
The current version of this policy is always available at www.coreproliving.co.uk/privacy-policy.
If you have a concern about how we handle your personal data, we ask that you contact us in the first instance so we can try to resolve the matter:
Email: privacy@coreproliving.co.uk
If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
Report a concern: ico.org.uk/make-a-complaint
CorePro Living Ltd— April 2026
Registered in England and Wales
This policy is reviewed regularly to ensure ongoing compliance with applicable data protection laws and industry best practices.